Empowering Local Shops, Simply Delivered

Why Choose Grokal?

Support Local

We connect you with your neighborhood vendors and help local businesses thrive.

Fast & Fresh

Delivered at your convenience, maintaining quality, speed, and hygiene.

Secure & Private

Your data is safe. We never sell or misuse your personal information.

About Our Company

Pranetra Technologies Pvt. Ltd., CIN: U62099HR2025PTC132242, is the parent company of Grokal. Incorporated on 19 May 2025, we are dedicated to creating reliable, community-driven digital platforms.

About Us

Grokal is a subsidiary of Pranetra Technologies Pvt. Ltd., committed to delivering groceries, fruits, and vegetables from local vendors to customers through our modern platform. With a strong focus on privacy, transparency, and community support, we aim to empower small businesses while offering unmatched convenience to end users.

Who We Are

We are a dedicated team passionate about using technology to simplify daily needs. At Grokal, we blend local commerce with modern logistics, ensuring you get quality products from your trusted vendors.

User Priorities

We fulfill grocery and produce deliveries from verified vendors
We notify users with order updates and promotions
We ensure privacy and offer control over personal data

Company Facts

Legal Entity:
Pranetra Technologies Pvt. Ltd.
CIN: U62099HR2025PTC132242
Classified as Non-Government Company

Incorporation & Capital:
Incorporated on 19th May, 2025
Authorized Capital: ₹10,00,000
Paid-up Capital: ₹1,00,000

Built with Trust

Our practices are guided by clear Privacy Policies and transparent Terms & Conditions. We never sell your data and only work with trusted partners.

Contact Us

Email: help@grokal.in
Address: C-6A/2, First Floor, Ardee City, Sector-52, Gurgaon, Haryana, India, 122003

Privacy Policy

Effective Date: 19 May 2025
Last Updated: 25 December 2025

1. Introduction

At Grokal, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website, mobile app, or other digital platforms. Grokal is a subsidiary of Pranetra Technologies Pvt. Ltd.

2. Information We Collect

Name, email, and phone number
Delivery address and order history
Location data (only with permission)
Device information and browser type
App usage data (for performance improvement)

3. How We Use Your Information

To fulfill grocery and produce deliveries
To send important notifications and order updates
To improve our services, UX/UI, and customer support
To comply with legal obligations

4. Data Sharing

We share data only with essential service providers like delivery agents, logistics partners, and technology vendors. We do not sell your data to any third parties.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You may manage cookie preferences through your browser settings.

6. Data Security

Your data is securely stored using industry-standard encryption and access controls. Despite our efforts, no system is 100% secure, and we encourage safe usage practices on your end.

7. Your Rights

Request access to your data
Request correction or deletion of data
Opt-out of promotional emails
Request account deletion anytime

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children without parental consent.

9. Policy Updates

We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of our services indicates your acceptance of any changes.

10. Contact Us

If you have any questions or concerns, contact us at:

Email: help@grokal.in
Address:C-6A/2, First Floor, Ardee City, Sector-52, Gurgaon, Haryana, India, 122003

Terms & Conditions

By using Grokal’s website, app, or services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our platform.
Grokal is a subsidiary of Pranetra Technologies Pvt. Ltd.

1. Acceptance of Terms

By using Grokal’s website, app, or services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our platform.

2. Services Provided

Grokal delivers groceries, fruits, and vegetables from local vendors directly to your door via our mobile app, website, and admin-managed system.

3. User Accounts

To access some features, you may need to register and create an account. You are responsible for maintaining the confidentiality of your account credentials.

4. Orders and Payments

All orders placed through our platform are subject to product availability and acceptance. Payments must be made through approved payment methods listed on the platform.

5. Cancellations and Refunds

Orders once placed may be canceled within a limited window. Refunds, if applicable, will be processed based on our cancellation policy. Perishable items may not be eligible.

6. Prohibited Use

Do not use Grokal for any illegal or unauthorized purposes
Do not interfere with the platform’s operation or security
Do not misuse or manipulate pricing, offers, or promotions

7. Intellectual Property

All content on Grokal, including logos, branding, UI/UX, and custom code (Next.js + TypeScript + Tailwind CSS), is the property of Grokal and protected by applicable laws.

8. Limitation of Liability

Grokal is not liable for delays, delivery issues, or vendor defaults. We make no warranties regarding uninterrupted service or error-free performance.

9. Termination

We reserve the right to suspend or terminate your account if we believe you've violated these Terms or misused our services.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page. Continued use of Grokal implies acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns, contact us at:

Email: help@grokal.in
Address: C-6A/2, First Floor, Ardee City, Sector-52, Gurgaon, Haryana, India, 122003