Now Delivering Near You

Empowering Local Shops, Simply Delivered

Fresh groceries, fruits & vegetables — sourced from your trusted neighbourhood vendors and delivered right to your doorstep.

100%
Local Vendors
Fast
Delivery
Safe
Your Data
Your Order 3 items
🥦
Fresh Broccoli
500g · Local Farm
₹45
🍅
Tomatoes
1kg · Sector 52 Vendor
₹60
🥛
Full Cream Milk
1L · Trusted Dairy
₹68
Total ₹173
Estimated delivery: 30–45 mins
Why Grokal

Built for your community,
delivered with care

We're not just another delivery app. We're your neighbourhood's digital storefront.

🏘️

Support Local

We connect you with your neighbourhood vendors and help small businesses thrive in the digital economy.

Fast & Fresh

Delivered at your convenience, maintaining quality, hygiene, and speed from vendor to your doorstep.

🔒

Secure & Private

Your data is safe with us. We never sell or misuse your personal information — ever.

Our Parent Company

Built on a strong foundation

Grokal is a subsidiary of Pranetra Technologies Pvt. Ltd. — a registered company committed to creating reliable, community-driven digital platforms since 2025.

CIN
U62099HR2025PTC132242
Incorporated
19th May, 2025
Authorized Capital
₹10,00,000
Registered Office
Ardee City, Sector-52, Gurgaon, Haryana
About Grokal

Grocery delivery with a human touch

Grokal is a subsidiary of Pranetra Technologies Pvt. Ltd., committed to delivering groceries, fruits, and vegetables from local vendors to customers through our modern platform.

Who We Are

We are a dedicated team passionate about using technology to simplify daily needs. At Grokal, we blend local commerce with modern logistics, ensuring you get quality products from your trusted vendors.

Our Priorities

  • Grocery and produce deliveries from verified vendors
  • Real-time order updates and promotions
  • Full privacy control over your personal data
  • Transparent policies and trusted partnerships
2025
Founded
₹10L
Authorized Capital
100%
Privacy Guaranteed
Local
Vendor Network

Get in Touch

📧 help@grokal.in

📍 C-6A/2, First Floor, Ardee City, Sector-52,
Gurgaon, Haryana, India — 122003

Legal

Privacy Policy

Effective: 19 May 2025  ·  Updated: 31 May 2025

1 Introduction

At Grokal, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website, mobile app, or other digital platforms.


2 Information We Collect

  • Name, email, and phone number
  • Delivery address and order history
  • Location data (only with permission)
  • Device information and browser type
  • App usage data for performance improvement

3 How We Use Your Information

  • To fulfill grocery and produce deliveries
  • To send important notifications and order updates
  • To improve our services, UX/UI, and customer support
  • To comply with legal obligations

4 Data Sharing

We share data only with essential service providers like delivery agents, logistics partners, and technology vendors. We do not sell your data to any third parties.


5 Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You may manage cookie preferences through your browser settings.


6 Data Security

Your data is securely stored using industry-standard encryption and access controls. Despite our efforts, no system is 100% secure, and we encourage safe usage practices on your end.


7 Your Rights

  • Request access to your data
  • Request correction or deletion of data
  • Opt-out of promotional emails
  • Request account deletion anytime

8 Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children without parental consent.


9 Policy Updates

We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of our services indicates your acceptance of any changes.

Questions about Privacy?

Email us at help@grokal.in
C-6A/2, First Floor, Ardee City, Sector-52, Gurgaon, Haryana, India 122003

Legal

Terms & Conditions

By using Grokal's website, app, or services, you agree to these Terms and Conditions.

1 Acceptance of Terms

By using Grokal's website, app, or services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our platform.


2 Services Provided

Grokal delivers groceries, fruits, and vegetables from local vendors directly to your door via our mobile app, website, and admin-managed system.


3 User Accounts

To access some features, you may need to register and create an account. You are responsible for maintaining the confidentiality of your account credentials.


4 Orders and Payments

All orders placed through our platform are subject to product availability and acceptance. Payments must be made through approved payment methods listed on the platform.


5 Cancellations and Refunds

Orders once placed may be canceled within a limited window. Refunds, if applicable, will be processed based on our cancellation policy. Perishable items may not be eligible.


6 Prohibited Use

  • Do not use Grokal for any illegal or unauthorized purposes
  • Do not interfere with the platform's operation or security
  • Do not misuse or manipulate pricing, offers, or promotions

7 Intellectual Property

All content on Grokal, including logos, branding, UI/UX, and custom code, is the property of Grokal and protected by applicable laws.


8 Limitation of Liability

Grokal is not liable for delays, delivery issues, or vendor defaults. We make no warranties regarding uninterrupted service or error-free performance.


9 Termination

We reserve the right to suspend or terminate your account if we believe you've violated these Terms or misused our services.


10 Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page. Continued use of Grokal implies acceptance of the updated terms.

Questions about Terms?

Email us at help@grokal.in
C-6A/2, First Floor, Ardee City, Sector-52, Gurgaon, Haryana, India 122003